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March 24, 2020

COVID-19 Resources for Providers

Local Resources

Sign up for our DAILY COVID-19 NEWSLETTER by emailing covid@louhomeless.org with the subject line “Add Me”

Click here for hand-washing techniques to prevent the spread of infectious diseases: How to Properly Wash Your Hands

CoC Guidance for Shelters and Outreach Workers (Updated 5/19/20) This document outlines the formal guidance that the Louisville CoC recommends all shelter and outreach programs adopt.

Louisville Coronavirus Fact Sheet for the Homeless This contains local hotline numbers. Please hang in all shelters and facilities serving the homeless

List of Current Day Shelter and Overnight Shelter Resources (updated 4/10/20)

Making Shelter Reservations For providers- A detailed description of how/when to make a shelter bed reservation.

Quarantine/Isolation Shelter Flowchart See how people experiencing homelessness who have COVID-19 symptoms will be referred to the Quarantine/Isolation shelter.

   For Shelters:

    For Outreach Workers & Unsheltered Homeless:

Centers for Disease Control

U.S. Department of Housing and Urban Development (HUD)

HUD’s Office of Special Needs Assistance Programs and their federal, state, and local partners share daily updates highlighting new COVID-19 prevention and response resources targeted to homeless providers. Click here for more information or to sign up for the Daily Resource Digest.

National Alliance to End Homelessness (NAEH)

The Alliance is doing a weekly series of COVID-related webinars. You can find registration information here for upcoming webinars. The Alliance also has recently launched the new Ending Homelessness ForumThe forum is an online discussion platform for homeless system advocates and stakeholders to ask questions, share information, and discuss topics related to reducing and ending homelessness in their communities, especially during COVID-19. There is a designated section for discussion of the COVID-19 Webinar Series, with additional materials referenced by presenters during the webinar presentations.

We also recommend that you review this literature which outlines why the homeless need special attention during this time, and what the research tell us.

Protecting People Experiencing Homelessness from COVID-19 – Published March 30, 2020 by the National Alliance to End Homelessness.

Population at Risk: Homelessness and the COVID-19 Crisis – This document, published March 25, 2020, outlines research compiled by the Homelessness Research Institute of the National Alliance to End Homelessness about the special needs of the homeless population and the resources required to serve them.

COVID Survey Report- The Alliance issued a needs survey. Nearly 800 people completed the survey nationwide. This report presents the survey’s findings.

The Alliance has issued a COVID-19 Fact Sheet that outlines why the homeless population is uniquely vulnerable to COVID-19. Aging, multiple health conditions, and general wellness care are all contributing factors.

National Healthcare for the Homeless Council

The National Healthcare for the Homeless Council has published many helpful resources, including sample guidance/policies from Seattle, Los Angeles, Santa Clara, New York, and Portland.

Click here for a four-page info flyer: National Health Care for the Homeless Council – Information for Homeless Shelters and Homeless Service Providers

U.S. Interagency Council on Homelessness

Click here for: U.S. Interagency Council on Homelessness COVID-19 Resources . You will find many community examples of planning/preparedness, action steps, sanitation guides, etc. Also gives info on using CoC/ESG/CDBG funds for disease preparedness.

Health Resources and Services Administration (HRSA)

HRSA provides answers to frequently asked questions about COVID 19, ranging from funding and other resources to information collection.

HHS announced HRSA awards of $100 million to 1,381 health centers across the country with funding provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020.

Information for HIV/AIDS Patients

Guidance on COVID-19 and People with HIVguidance for all people with HIV, HIV care, what to do if you have HIV and have COVID-19 symptoms, and info for specific populations such as pregnant individuals with HIV and children with HIV.

Personal Hygiene Recommendations for Service Providers

Please keep in mind that many of these practices align with what you would do in the event you encounter bed bugs at your organization. If you have experienced bed bug infestations in the past, practice similar precautions for addressing COVID-19, in addition to following the steps below.

General reminders

When cleaning, remember to:

  • Wear disposable gloves for all tasks in the cleaning process, including handling trash
  • Wash hands often with soap and warm water for 20 seconds. Wash immediately after removing gloves

When disinfecting, remember to:

  • Use diluted household bleach, alcohol solutions with at least 70% alcohol, household disinfectants

Precautions when you get home from work:

  • Remove and leave your shoes outside your door
  • Remove your clothing, and place in washer immediately (Note- if you are not doing laundry immediately, you can put the clothes in a hamper, but make sure to disinfect your clothes hamper regularly).  For laundry:
  • Wash your hands immediately after you remove clothing, and wash them immediately after handling dirty laundry
  • Launder items on the warmest appropriate water setting and dry items completely
  • Do not shake dirty laundry
  • Dirty laundry from an ill person CAN be washed with other people’s items

 Disinfecting at work:

If someone at your facility is sick-

  • close off all areas used by sick person, open outside doors and windows to increase air circulation, and wait 24 hours (or as long as possible) before you clean or disinfect (this is to give air particles time to settle on surfaces).
  • Clean and disinfect all areas used by that person (bathrooms, common areas, shared equipment).