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March 24, 2020

COVID-19 Resources for Providers

CDC signs to hang in your facilities. Includes facts, symptoms, handwashing, etc.

Novel Coronavirus Informational Fact Sheet – to hang in facilities to educate clients.

Interim guidance for homeless service providers to plan and respond to COVID-19 – Info on how to handle clients with symptoms, developing/updating emergency operations plans, prevention strategies, preparing staff, communications plans, etc.

Protecting People Experiencing Homelessness from COVID-19 – Published March 30, 2020 by the National Alliance to End Homelessness.

Population at Risk: Homelessness and the COVID-19 Crisis – This document, published March 25, 2020, outlines research compiled by the Homelessness Research Institute of the National Alliance to End Homelessness about the special needs of the homeless population and the resources required to serve them.

Health Resources and Services Administration (HRSA)

  • HRSA provides answers to frequently asked questions about COVID 19, ranging from funding and other resources to information collection.
  • HHS announced HRSA awards of $100 million to 1,381 health centers across the country with funding provided by the Coronavirus Preparedness and Response Supplemental Appropriations Act, 2020.

U.S Department of Housing and Urban Development (HUD)

Guidance for people experiencing unsheltered homelessnessThis includes info on prevention measures in encampments, communication in encampments, isolation housing, and what staff should do during outreach activities.

Essential Services for Encampments During an Infectious Disease Outbreak – Sanitation, safety, and recommendations to cease camp clearings.

Shelter Management During an Infectious Disease Outbreak – changes to intake protocol, separating those with symptoms, alternate care sites, and modifying shelter spaces.

How to Disinfect your facility if someone is sick

National Healthcare for the Homeless CouncilMany helpful resources, including sample guidance/policies from Seattle, Los Angeles, Santa Clara, New York, and Portland.

National Health Care for the Homeless Council – Information for Homeless Shelters and Homeless Service Providers

U.S. Interagency Council on Homelessness COVID-19 ResourcesMany community examples of planning/preparedness, action steps, sanitation guides, etc. Also gives info on using CoC/ESG/CDBG funds for disease preparedness.

Guidance on COVID-19 and People with HIVguidance for all people with HIV, HIV care, what to do if you have HIV and have COVID-19 symptoms, and info for specific populations such as pregnant individuals with HIV and children with HIV.

Personal Hygiene Recommendations for Service Providers

Please keep in mind that many of these practices align with what you would do in the event you encounter bed bugs at your organization. If you have experienced bed bug infestations in the past, practice similar precautions for addressing COVID-19, in addition to following the steps below.

General reminders

When cleaning, remember to:

  • Wear disposable gloves for all tasks in the cleaning process, including handling trash
  • Wash hands often with soap and warm water for 20 seconds. Wash immediately after removing gloves

When disinfecting, remember to:

  • Use diluted household bleach, alcohol solutions with at least 70% alcohol, household disinfectants

Precautions when you get home from work:

  • Remove and leave your shoes outside your door
  • Remove your clothing, and place in washer immediately (Note- if you are not doing laundry immediately, you can put the clothes in a hamper, but make sure to disinfect your clothes hamper regularly).  For laundry:
  • Wash your hands immediately after you remove clothing, and wash them immediately after handling dirty laundry
  • Launder items on the warmest appropriate water setting and dry items completely
  • Do not shake dirty laundry
  • Dirty laundry from an ill person CAN be washed with other people’s items

 Disinfecting at work:

If someone at your facility is sick-

  • close off all areas used by sick person, open outside doors and windows to increase air circulation, and wait 24 hours (or as long as possible) before you clean or disinfect (this is to give air particles time to settle on surfaces).
  • Clean and disinfect all areas used by that person (bathrooms, common areas, shared equipment).