Ways to Get Help During COVID-19

Street Tips 2020: https://louhomeless.org/wp-content/uploads/2020/08/Coalition-for-the-Homeless-Street-Tips-2020-1.pdf

Eviction Prevention Assistance

Find a list of resources here.

Financial Assistance

One Louisville COVID-19 Fund: Available to Jefferson Co residents with income at or below 100% of Area Median Income, and must have proof of identity and supporting documents demonstrating a loss of income. Apply at your local Neighborhood Place. For list of locations call 574-5000 or visit https://louisvilleky.gov/government/neighborhood-place

Scholly Student Relief Fund: Apply to receive $200 in cash assistance if you are a student or parent of a student: Click here for Application

Lee Initiative: provides financial assistance for food service industry people impacted by COVID-19: https://leeinitiative.org/

LHOME is offering loans related to COVID-19. Applications for $500 Lifeline Loan (payday loan alternative) and $25,000 Small Business Continuity Loan are available now. Funds should be available within three to five business days from receiving a completed application. For more information, please contact: info@lhomeky.org or 502-882-8091.

Youth and Young Adult Resources

“Resource Finding and Advice” youth-led Facebook group is a place to share jobs and other resources. The 10 most active group members will get a $20 Kroger gift card each week. Both youth and adults are encouraged to join to provide support and advice to one another. https://www.facebook.com/groups/238636637309454/

YMCA Safe Place Drop-in Services
The Youth Development Center at YMCA Safe Place (2400 Crittenden Drive next to Denny’s) is open for youth and young adults (18 to 24 years) Monday through Friday, 9 A.M. – 2 P.M. Services include: computer access, showers, laundry, meal, health screening and referrals, case management, and mental health support. Questions, Roan Head

YMCA Shelter House
Shelter House serves 12-17 year olds who need shelter or other crisis support. Call 502-635-5233 for information.

TAYLRD Drop In Center
TAYLRD provides services and supports for young people, ages 16-25, who are dealing with or at risk of mental health issues and other significant barriers to finding independence. Due to the public health emergency, the Louisville TAYLRD Drop-in Center is closed at this time. Clients with appointments should keep their scheduled time. Call for info: (502) 690-4399 or email Jack Cox.

Unemployment Benefits

Claims will be filed on a specific day based on first letter of your last name. For more information and to file a claim: https://kcc.ky.gov/Pages/default.aspx

Schedule is as follows:

Sunday A-D
Monday E-H
Tuesday I-L
Wednesday M-P
Thursday Q-U
Friday V-Z
Friday If you missed your day

Information for Renters

Many people are struggling with paying rent during this crisis. There are resources available to support tenants and landlords.

It is recommended that renters communicate with their landlord respectfully in mediums that are documented (email, letter, text). Tell your landlord the efforts you are making to make money/apply for unemployment/get benefits, etc. Remind your landlord of the reason why Kentucky’s Governor and Supreme Court have put a hold on evictions and eviction filings: eviction is a profoundly disruptive event. Moving and jostling about right now is a public safety risk, first and foremost. Everyone is in a holding pattern right now as we all try to remain healthy at home.

Click here for help with writing a letter to your landlord if you cannot pay your rent. If a landlord tries to raise your rent during this crisis, review guidance from the Kentucky Equal Justice Center here.

The Legal Aid Society has developed COVID-19-specific flyers. Click here for information on eviction. If you are experiencing Domestic Violence and need to file a protective order, click here here for more information.


The following companies are hiring during the COVID-19 outbreak: Kroger, Wal-Mart, Domino’s Pizza, Amazon, Save-A-lot.

Visit the KentuckianaWorks website for an updated list of job opportunities here. Aditionally, KentuckianaWorks main web-page (www.kentuckianaworks.org) offers information on online workshops, 1-on-1 Career Coaching, and other COVID-19 resources.

Public Assistance Programs

Download a flyer published by Kentucky Voices for Health for helpful information on accessing programs such as SNAP (food assistance), KTAP (cash assistance), CCAP (child care), WIC (nutrition assistance for pregnant women and families with children under 6), Medicaid, and more.


Click here for a list of emergency feeding site locations and hours of operation.

Free Kids Meals:

Service Industry Meals:

Galaxie and Rye on Market has free meals to service industry workers. Works can get 2 meals per day by completing this form: Complete for meal by 1pm each day.

Link to open food pantries/meal sites: https://docs.google.com/spreadsheets/d/1Y_6IMBUgw9IZWklwDuS67xJWrQIfxW-LnkbnX_l50z4/edit?pli=1#gid=0

Urgent Mental Health Crisis texting

Every texter is connected with a Crisis Counselor, a real-life human being trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem solving. All of Crisis Text Line’s Crisis Counselors are volunteers, donating their time to helping people in crisis. Text HOME to 741741 to connect with a Crisis Counselor.  

Addiction Resources

Dealing with addiction during coronavirus is challenging. Here’s where to find help.

Centerstone Louisville Addiction Recovery Center

Volunteers of America Mid-States – VOA Recovery Program


Any new customer that has a K-12 or college student can get 60 days of free internet through Charter. There is also special service for low-income households. To enroll, call 1-844-488-8395. More information here: https://corporate.charter.com/newsroom/charter-to-offer-free-access-to-spectrum-broadband-and-wifi-for-60-days-for-new-K12-and-college-student-households-and-more.


Louisville Water Co
Louisville Water has suspended turn offs for non-payment. This is a temporary measure and customers are still responsible for paying their water bill. Louisville Water will continue to work with customers who can’t pay by the due date. Call 502.583.6610 for help with payment options or click here.

LG&E and KU
Louisville Gas and Electric Company and Kentucky Utilities Company will suspend disconnects for residential customers who may have difficulty paying their bill and waive new late fees incurred during this time until May 1. LG&E customers call 1-800-331-7370.

Free Cell Phone

If you are a qualified low income household in KY, you may qualify for a free smartphone while supplies last! You’ll receive 1000 anytime minutes per month for no charge and a free mobile phone. This service also comes with unlimited texting and 3GB of data. Click here for more info: Info

More Resource Lists

Louisville Pride Foundation: has info on volunteer needs, mortgage payment relief, tenant rights, free meals, etc: https://www.louisvillepride.com/covid-19/

Black lives Matter Louisville: for resource list visit: https://docs.google.com/document/u/0/d/1XMVbEVqFLuhjuzE8H7lQ8o03Bz38DYBRWJjdP3mMqj4/mobilebasic?fbclid=IwAR0XJYlj5L7Y377UndCp3rH6_zqsNxu5K729grImThWSf_Ds0H9srx9fjuc

Louie Connect: Visit www.louieconnect.com for Louisville community resources.